About Us

    About Douglas Mercer & Son Funeral Directors

    Douglas Mercer & Son Funeral Directors have been an integral part of St Leonards’ local community since 1897, founded by Douglas ‘Pop’ Mercer.

    His original values of providing a personal and respectful experience have been upheld to this day. Keith Martin joined the funeral home in 1969 when his uncle, Fred Pomphrey, brought him into the funeral profession. Keith Martin then retired in 2010.

    The team at our St Leonards funeral home will provide advice at every stage of the funeral planning process, and will arrange an individual and unique funeral to help you celebrate the life of your loved one. 

    Here at Douglas Mercer & Sons Funeral Directors we also offer an affordable prepaid funeral plan, Choice, so that you can arrange and pay for a funeral in advance. This will protect your family from rising costs and remove uncertainty about your wishes.

    If you would like to talk to us about planning a funeral, or our Choice plan, please come and see us in any of our funeral homes, or if you’d rather we can arrange a home visit. We’re also available 24 hours a day on the phone so if you need anything please don’t hesitate to call your local funeral home.

    Latest Reviews

    Google

    We received such a professional and personal service from start to finish. Nothing was too much trouble. The team were all so friendly, polite, supportive and respectful. The Orders of Service were so professional and a wonderful tribute. We are so thankful to all of…

    Nicola Thorne

    Google

    ⭐️⭐️⭐️⭐️⭐️ We cannot thank Mercer’s Funeral Directors enough for their compassion and professionalism during such a difficult time. From the very beginning, we felt completely supported and cared for as a family. A special thank you to Molly, who was incredibly attentive, patient, and understanding…

    Susie Thomas

    Google

    Molly, Nick and the team gave us a great service from the first point of contact and every step of our journey. They were always clear and precise with their communication and guided us through this hard time with dignity and respect. Their kindness shone…

    martin gurney

    Google

    I have to say that I was extremely impressed by Molly and her team at Douglas Mercer & Son. Molly took full control of our funeral arrangements to provide us with the excellent support and guidance throughout. Molly was extremely efficient and very professional helping…

    philippe Wrigley

    Google

    The team at Mercers were very supportive throughout, making arrangements was straightforward. On the day of the funeral everything was as requested, vehicles and staff very well presented and took care of us all. Would recommend reviewing services on their web site before your first…

    Leon Hall

    Much Loved

    I found the service was fine but my mother had a prepaid funeral plan and yet I had to pay an extra £560.00. I accepted this but when I advised that we would not need the close family funeral car we were told that they…

    Kevin Nye

    Much Loved

    The Help and Guidance I received during the funeral arrangement process was excellent especially from Jane. The staff were helpful and supportive on the day of the Funeral, and the funeral service was as I had wished it to be.…

    Barbara Jacobs

    Much Loved

    The process was handled well and though small in attendance all family felt warmth of the service. Pity about the reverend who seemed very confused over the details I had prepared, but a lovely man. All the paperwork dealt with by my sister was clear…

    Kim marie Williams

    Much Loved

    We have always found Douglas Mercer to be very professional and kind. Everything was organised efficiently and nothing was too much trouble, would highly recommend.

    Pamela Farrance

    Much Loved

    I was very impressed with the professional and caring manner with which we were treated my personal thanks to Jane who never turned us away and I always felt an air of calm a huge thanks to Trevor and his colleagues on the day grateful…

    Ian stillwell

    Meet the Team

    Molly Dowling

    Funeral Arranger

    Molly has been in the funeral industry since leaving school. She has an NAFD (National Association of Funeral Directors) Certificate in Funeral Arranging and Administration. Outside of work, Molly is a Trustee of a local charity. She says, ‘Helping families during one of the most challenging times of their life is extremely rewarding, and being entrusted to care for loved ones is on of the highest honours’.

    Gillian Strachan

    Gillian has worked in the funeral business for 13 years, previously working for another local funeral director. She has an NAFD (National Association of Funeral Directors) certificate in funeral arranging and administration and has been part of our team since July 2010. Gillian also has extensive experience around end of life planning and pre-paid funeral plans, an essential requirement now for any progressive funeral director.

    Nick Darkk

    Nick has worked in the funeral industry for over 10 years.
    He moved from London to St. Leonards-on-Sea in 2000 and says he loves living in the community.
    Nick has six children and two grandchildren and likes nothing more than spending time with them.

    Our Values

    Pride

    We take pride in everything we do. Our aim is that everyone who works for Funeral Partners shares our values.

    Helping People

    Our business exists to help the bereaved to make fitting arrangements for their loved one’s last journey and to provide lasting memories for family and friends.

    We do this with a positive, caring and understanding approach.

    Respect for everyone

    We value diversity and treat everyone with the same respect, courtesy and dignity.

    Professional Standards

    We are a professional organisation and we strive to achieve the highest possible standards in everything we do and to improve upon these standards continuously.

    Accept responsibility

    We accept responsibility for our actions both as a company and as individuals.

    Partnership

    We believe that we can only achieve our goals by working together in partnership with client families, suppliers and our employees.

    Our locations

    We're available 24 hours 365 days a year

    Call 01424 421 805 visit branch or arrange a home visit