At the heart of the local community

We received such a professional and personal service from start to finish. Nothing was too much trouble. The team were all so friendly, polite, supportive and respectful. The Orders of Service were so professional and a wonderful tribute. We are so thankful to all of…

Nicola Thorne

⭐️⭐️⭐️⭐️⭐️ We cannot thank Mercer’s Funeral Directors enough for their compassion and professionalism during such a difficult time. From the very beginning, we felt completely supported and cared for as a family. A special thank you to Molly, who was incredibly attentive, patient, and understanding…

Susie Thomas

Molly, Nick and the team gave us a great service from the first point of contact and every step of our journey. They were always clear and precise with their communication and guided us through this hard time with dignity and respect. Their kindness shone…

martin gurney

I have to say that I was extremely impressed by Molly and her team at Douglas Mercer & Son. Molly took full control of our funeral arrangements to provide us with the excellent support and guidance throughout. Molly was extremely efficient and very professional helping…

philippe Wrigley

The team at Mercers were very supportive throughout, making arrangements was straightforward. On the day of the funeral everything was as requested, vehicles and staff very well presented and took care of us all. Would recommend reviewing services on their web site before your first…

Leon Hall

I found the service was fine but my mother had a prepaid funeral plan and yet I had to pay an extra £560.00. I accepted this but when I advised that we would not need the close family funeral car we were told that they…

Kevin Nye

The Help and Guidance I received during the funeral arrangement process was excellent especially from Jane. The staff were helpful and supportive on the day of the Funeral, and the funeral service was as I had wished it to be.…

Barbara Jacobs

The process was handled well and though small in attendance all family felt warmth of the service. Pity about the reverend who seemed very confused over the details I had prepared, but a lovely man. All the paperwork dealt with by my sister was clear…

Kim marie Williams

We have always found Douglas Mercer to be very professional and kind. Everything was organised efficiently and nothing was too much trouble, would highly recommend.

Pamela Farrance

I was very impressed with the professional and caring manner with which we were treated my personal thanks to Jane who never turned us away and I always felt an air of calm a huge thanks to Trevor and his colleagues on the day grateful…

Ian stillwell