About Us

    About Douglas Mercer & Son Funeral Directors

    Douglas Mercer & Son Funeral Directors have been an integral part of St Leonards’ local community since 1897, founded by Douglas ‘Pop’ Mercer.

    His original values of providing a personal and respectful experience have been upheld to this day. Keith Martin joined the funeral home in 1969 when his uncle, Fred Pomphrey, brought him into the funeral profession. Keith Martin then retired in 2010.

    The team at our St Leonards funeral home will provide advice at every stage of the funeral planning process, and will arrange an individual and unique funeral to help you celebrate the life of your loved one. 

    Here at Douglas Mercer & Sons Funeral Directors we also offer an affordable prepaid funeral plan, Choice, so that you can arrange and pay for a funeral in advance. This will protect your family from rising costs and remove uncertainty about your wishes.

    If you would like to talk to us about planning a funeral, or our Choice plan, please come and see us in any of our funeral homes, or if you’d rather we can arrange a home visit. We’re also available 24 hours a day on the phone so if you need anything please don’t hesitate to call your local funeral home.

    Latest Reviews

    Google

    All my family and I would like to highly recommend the services of Molly at Douglas Mercer and Son. My Dad was fortunate to live a very long life, and we were keen to have a celebration of that life in the way that he…

    Julie Davies

    Google

    Douglas Mercer were helpful to me & my family. My Sister I felt was looked after very well at their premises. And I felt assured that that she was treated with respect. Staff were always accommodating to our needs. My sister had a direct cremation…

    Hayleigh Otoole

    Google

    Thankyou to everyone involved in my husbands funeral especially Nick, everyone was so caring and kind and made things go so smoothly. Would definitely recommend them to family, friends and colleagues in the future, thanks again for the care and attention.…

    alison pelling

    Google

    I would like to thank Douglas Mercer & Son for the compassion, empathy and professionalism they showed towards all our family during such a heartbreaking time. We have trusted them with both of our parents' funeral arrangements and cannot recommend them highly enough. Molly has…

    Anita Ivimy

    Google

    We would like to thank Douglas Mercer for the personal and professional services we received. Nothing was too much trouble and even the little things we requested were carried out. We are grateful for the ease in which the process was completed and this resulted…

    Jeannine

    Google

    We received such a professional and personal service from start to finish. Nothing was too much trouble. The team were all so friendly, polite, supportive and respectful. The Orders of Service were so professional and a wonderful tribute. We are so thankful to all of…

    Nicola Thorne

    Google

    ⭐️⭐️⭐️⭐️⭐️ We cannot thank Mercer’s Funeral Directors enough for their compassion and professionalism during such a difficult time. From the very beginning, we felt completely supported and cared for as a family. A special thank you to Molly, who was incredibly attentive, patient, and understanding…

    Susie Thomas

    Google

    The team where amazing and the care and respect they showed our mum was a credit to them a very professional service and they really supported the whole family on the day …cannot Thankyou all enough …15th July 2024

    Andrew Carter

    Google

    Molly, Nick and the team gave us a great service from the first point of contact and every step of our journey. They were always clear and precise with their communication and guided us through this hard time with dignity and respect. Their kindness shone…

    martin gurney

    Google

    I have to say that I was extremely impressed by Molly and her team at Douglas Mercer & Son. Molly took full control of our funeral arrangements to provide us with the excellent support and guidance throughout. Molly was extremely efficient and very professional helping…

    philippe Wrigley

    Meet the Team

    Molly Dowling

    Funeral Arranger

    Molly has been in the funeral industry since leaving school. She has an NAFD (National Association of Funeral Directors) Certificate in Funeral Arranging and Administration. Outside of work, Molly is a Trustee of a local charity. She says, ‘Helping families during one of the most challenging times of their life is extremely rewarding, and being entrusted to care for loved ones is on of the highest honours’.

    Gillian Strachan

    Gillian has worked in the funeral business for 13 years, previously working for another local funeral director. She has an NAFD (National Association of Funeral Directors) certificate in funeral arranging and administration and has been part of our team since July 2010. Gillian also has extensive experience around end of life planning and pre-paid funeral plans, an essential requirement now for any progressive funeral director.

    Nick Darkk

    Nick has worked in the funeral industry for over 10 years.
    He moved from London to St. Leonards-on-Sea in 2000 and says he loves living in the community.
    Nick has six children and two grandchildren and likes nothing more than spending time with them.

    Peter Noakes

    Funeral Service Operative

    Rachel Chorlton

    Casual Funeral Service Operative

    Rachel has been working in the Funeral Industry since 2022. Having previously been a Funeral Arranger / Funeral Planning Consultant, she feels at home working as a Funeral Service Operative with us. Helping families give the perfect goodbye to their loved ones has been the most rewarding part of her career. Outside of her work she spends time exploring local markets, playing video games and enjoying time with her friends and family.

    Henk Van Aalst

    Casual Funeral Service Operative

    Alex Bayley

    Casual Funeral Service Operative

    Our Values

    Pride

    We take pride in everything we do. Our aim is that everyone who works for Funeral Partners shares our values.

    Helping People

    Our business exists to help the bereaved to make fitting arrangements for their loved one’s last journey and to provide lasting memories for family and friends.

    We do this with a positive, caring and understanding approach.

    Respect for everyone

    We value diversity and treat everyone with the same respect, courtesy and dignity.

    Professional Standards

    We are a professional organisation and we strive to achieve the highest possible standards in everything we do and to improve upon these standards continuously.

    Accept responsibility

    We accept responsibility for our actions both as a company and as individuals.

    Partnership

    We believe that we can only achieve our goals by working together in partnership with client families, suppliers and our employees.

    Our locations

    We're available 24 hours 365 days a year

    Call 01424 421 805 visit branch or arrange a home visit